[Resolved]  IFB Industries — IFB oven repair service not done since 12 days

Ticket no. [protected] dated[protected] not resolved yet, daily I am calling to local service centre of @IFBsupport but no solution till date. PCB needs to be changed for @IFB_Appliance Oven. They said part didn't received, how much time it takes? 12 days over, poor service

Now new ticket number [protected] generated without solving earlier ticket. What kind of after sale service is this?
Tell me IFB escalation matrix and your highest authority contact details.

I want to escalate this issue.
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Nov 14, 2022
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2022
IFB Industries Customer Care's response
Dear Gautam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Oct 14, 2022
IFB Industries Customer Care's response
Dear Gautam,

Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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