IFB Industries — ifb- rcsg washing matching, pathetic service
VaVasu Rajan Shanmugavel on Dec 27, 2017
Ifb - rcsg washing matching, 3 weeks back i have placed a order for ifb - washing machine in ifb - point at thirumangalam, chennai. Store manager mr. Mathan told it will be delivered within 2days. But he gave a false promise. And on that day we was waiting in home spoiling our whole day in a belief that washing machine will come. Then i called him and asked him. He said the washing machine is not available it will deliver after 5 days. Again i asked can you tell me the delivery date and time. He was not able to say the exact delivery date. After 7 days i received my washing machine. While placing order he said after delivery of washing the next day the demo people will come. It's been almost 5 days till now no demo people came to show how the washing machine works. Very very pathetic service. I won't recommend my friends to buy application in ifb point thirumangalam. Still my washing machine is in the box only. We haven't opened yet. Please see the attachment photos.
[Dec 27, 2017] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Dec 28, 2017
We apologies for the delay in our response. Please give us sometime to get back to you with an update.
IFB Industries Customer Care's response, Dec 30, 2017
Hope your issue has been resolved. Do write to us if you require any further assistance.
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107