IFB Industries — ifb- rcsg washing matching, pathetic service

1 Review
 Vasu Rajan Shanmugavel on Dec 27, 2017
Ifb - rcsg washing matching, 3 weeks back i have placed a order for ifb - washing machine in ifb - point at thirumangalam, chennai. Store manager mr. Mathan told it will be delivered within 2days. But he gave a false promise. And on that day we was waiting in home spoiling our whole day in a belief that washing machine will come. Then i called him and asked him. He said the washing machine is not available it will deliver after 5 days. Again i asked can you tell me the delivery date and time. He was not able to say the exact delivery date. After 7 days i received my washing machine. While placing order he said after delivery of washing the next day the demo people will come. It's been almost 5 days till now no demo people came to show how the washing machine works. Very very pathetic service. I won't recommend my friends to buy application in ifb point thirumangalam. Still my washing machine is in the box only. We haven't opened yet. Please see the attachment photos.

ifb- rcsg washing matching, pathetic service

Complaint Status

[Dec 27, 2017] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Dec 28, 2017
Dear Sir/Madam,

We apologies for the delay in our response. Please give us sometime to get back to you with an update.

IFB Industries Customer Care's response, Dec 30, 2017
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    IFB Industries - ifb- rcsg washing matching, pathetic service