[Resolved]  IFB Industries — ifb senorita plus washing machine issue

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.consumercomplaints.in/new_complaint

I raised a request on 6th july stating that my ifb senorita plus is not working due to touch screen issue. Next day ifb executive visited and said buttons have become hard to select and run the machine and suggested spare need to be replaced. Next day he closed the ticket. Surprisingly, i have never seen any buttons on the touch screen device. So i raised another request on 11th july. This time no one visited to examine what happened and closed the ticket. Raised one more time on 12th july. This time one expert came and said it has mother board problem which will come under warranty. But none of the ifb executives are responding to my issue till date.
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Sep 2, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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