[Resolved] IFB Industries — ifb washing machine-customer id [protected]

[email protected]

from New Delhi, Delhi

Address:	PLOT NO 4, SECTOR 13, DWARKA, New Delhi, Delhi, 110078
Website:	CONSUMER COMPLAINTS

Our washing machine (Within warranty purchased in november 2016) suddenly stopped because the inner rubber was cutted and burnt into pieces. On raising complaint one engineer came and he informed that this is due to some technical problem and machine parts are not available (His mobile no is [protected]). It will come after two or three days. It is extreme shocking that he himself resolved the issue. On contacting their toll free number, ithe again registered the complaint. This is almost 10 days, it is really ashamed that their engineer says i am coming by evening, but no body is turning up. Please do not buy the ifb machines because of poor service. It is zero.

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Dec 3, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

Oct 18, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Tried to call on provided number but unable to reach. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES