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IFB Industries

[Resolved]  IFB Industries — ifb washing machine door lock and motherboard fault

Address:Mysore, Karnataka, 570001

Hi

Recently My IFB washing mechine (SENORITA AQUA VX 6KG 1000RPM) door lock stopped working says door error in the display panel.
ifb service guy told that both door lock and motherboard is fault and they want to replace both door lock and motherboard and they are charging more for spare parts . please let me know the price of doorlock and motherboard.

Thanks,
Yogesh
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Sep 25, 2018
Complaint marked as Resolved 
we got repaired our self with local technician
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Sep 25, 2018
IFB Industries Customer Care's response Dear Sir/Madam,

As discussed please provide details of service center on [protected]@ifbglobal.com so that we can assist you. Alternately we are closing this complaint as you have repaired machine by private technician. Do write us back incase any further assistance.

Regards,
IFB Appliances
Sep 25, 2018
Updated by Yogesh Gowda .. Hi,

i appreciate the quick response from you guys. but why IFB service franchises charging more for the spare parts.
after going through many forums i came to know door lock and mother board are common problem for every one why dont you recall all the defective builds and replace it.

Thanks,
Yogesh
Complaint comments 
2 Comments

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Comments

Continue beeping accompanied by electric shocks. Experiences many problems and gets damaged very easily . Have changed its apparatus many a time but still develops problems non the less. Needs a lot more of maintenance then any other machine .
Reply
IFB Industries Customer Care's response, Sep 24, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Hi,

i appreciate the quick response from you guys. but why IFB service franchises charging more for the spare parts.
after going through many forums i came to know door lock and mother board are common problem for every one why dont you recall all the defective builds and replace it.

Thanks,
Yogesh
Reply

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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