[Resolved] IFB Industries — ifb washing machine fault | |||
Hi. I am saurabh jain. I am trying to contact your customer care number but it never gets connected. I somehow got one number i. E. [protected] but the people who pick the calls doesn't even talk to customers politely, are very rude and they dont even listen to the complaint. Is this the kind of service we expect from a company like ifb? Its been more than 20 days my machine is not working and i have tried to contact your company from everywhere but all in vain. Last time too, after a lot of effort, some how your engineer visited my house, did something in the machine & told me that now it will work fine but to my surprise, the machine has completely stopped working now. Earlier, it was atleast working with some smoke coming out due to which, i lodged the complaint but now, the machine is not at all working & all ladies at house are facing huge difficulties. You guys charge rs.500/- for your service but provide such kind of service is extremely disappointing. Request you to please take immediate action or else please take back your product as i am pissed off with such poor response from your end. My contact number is [protected]. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 28, 2017 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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