[Resolved] IFB Industries — ifb washing machine - filter replacement issue | |||||
We had very bad/worst experience with ifb service, we had issue with our washing machine, we are getting error message from machine so we have raised a complaint #[protected] dated : 19th dec 2018. Next day technician turned up and examined the machine and said they need to replace aqua filter but we asked them they he responded is very wrost i[censored]r not changing the filter we wont come for service again to ur place nu he mentioned. After replacing the filter also same error message is coming and we called him again he said he will do next day. But, till now no one turned up to replace the part. We (Customer) were tracking the complaint daily and no one are attending the complaint till date. We are calling ifb customer care daily and they are conveying that they we will forward the complaint to higher authorities. Even, we have called local in charge, franchise and but none of them responded back. We are very much disappointed and facing problem w. R. T service. If anybody from ifb tracking this complaint, Was this information helpful? | |||||
Jan 26, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 22, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Dec 24, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue is resolved, do write us back for any further assistance. Regards, IFB APPLIANCES. | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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