[Resolved]  IFB Industries — ifb washing machine issue not resolving

Address:New Delhi, Delhi, 110068

I have purchased a ifb 6.5 kg fully-automatic top loading washing machine (Tl-rdw 6.5kg aqua, ivory) on 23/01/2019 from amazon.in.

Since 9/07/2019 it is not working, i have tried to reach via call but there was no response from them. Thus i decided to reach via email and wrote several emails and got a complaint number [protected], but without solving my issue they closed my ticket.

Today i contacted amazon for help but they require service denial number and i don't have that as they are not responding.

Now. I am helpless there is no resolution of my complaint.
Please help as soon as possible
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Oct 4, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 21, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

This is to kindly inform you that our service technician visited and has confirmed that your washing machine is in perfect working condition. However, as advised by our service technician kindly fix your water pressure issue.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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