[Resolved] IFB Industries — ifb washing machine not working after service
PrPrasath Srinivasan on Nov 29, 2017
When my ifb washing machine was not worked on august 2017, (Sensor problem and drum not rotated), i called service centre, (Sj power, kottivakkam, chennai, [protected]), they came and checked and told that sensor problem. They also told to change the drum. They took charges rs.6000 for drum change, sensor and service. They told that one year warranty is applicable.
Suddenly (After one or two days), again washing machine was not worked. I called service centre (Mentioned above) many times and they were not responded.
Now also, washing machine is under problem after service (Sensor problem and drum is not rotating). When i am calling the service center, they cut the phone.
I am having the loss of rs. 6000. They cheated me.
Complaint marked as Resolved Dec 31, 2017
[Nov 29, 2017] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Nov 30, 2017
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
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1 860 425 XXXX
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107