[Resolved]  IFB Industries — ifb washing machine senator 6kg - no service technician being assigned for last 3 days

Address:560067

Logged a complaint regarding ifb senator 6kg washing maching on wednesday (6th nov 2019). It's been 3 days but no technician has been assigned to it. Never know brand like ifb will have such slow customer response for essential appliances.
Customer care says its on high priority. Still not even a message or technicial call.
Complaint ticket number : [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 19, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
Nov 12, 2019
IFB Industries Customer Care's response
Dear Sir,

We tried to call on [protected] but unable to reach. Please share us your alternate number so that we can assist you.

Regards,
IFB Appliances
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information