[Resolved] IFB Industries — ifb washing machine senator smart touch 8kg 1400rpm - ifb point, gip mall noida. delivered repaired product. | |||
Never buy a product from ifb point, shop no - 217 2nd floor gip mall sec-18 noida, 201301. They are use to provide refurbish or repaired product. If you will demand for replacement, the owner of the ifb point will take hell of time and if you will insists for immediate replacement he will abuse you. On saturday 19th may - 18, i purchased ifb senator smart touch 8kg 1400rpm washing machine from ifb point, shop no - 217 2nd floor gip mall sec-18 noida, 201301, by paying rs. 39000/- with exchange, and on 20th may - 18 at 14:00 hrs it was delivered. When technician visited for installation, after unpacking he found machine is already open from back, drum is opened and lying down. Back panel is rusted at one point. Seems it was my wrong decision to be loyal with ifb and purchased ifb machine again. I swear, i will not make same mistake in future and not let others in my friends and relatives. By the way till today i was self appointed brand ambassador of ifb. I would not ask my money back, please get this machine back to you immediately, as i am going to purchase some other brand machine by today itself. My personal request to team, please forward my mail to highest authority of ifb. Since i loose rs. 39000/- of my hard earn money, in return there should be a small capital punishment to ifb point owner also. Was this information helpful? | |||
Jul 24, 2018 Complaint marked as Resolved Faulty Machine was replaced.
But no action was taken against ifb point owner. IFB Industries customer support has been notified about the posted complaint. Verified Support May 21, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 22, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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