[Resolved]  IFB Industries — ifb washing machine senorita front load 6 kg

Address:Ifb washing machine service, Bangalore, Karnataka

My ifb washing machine wasn't running, kept flashing door on the display.. I raised a complaint with ifb customer care... They sent a person same day... A drunk man, who came unfitted things so hastily and cared nothing to tell me about what he was doing... And then he said the door lock was missing and it would cost 950... He took something from his bag and fitted it... I have no ways of even accessing the door lock which is inside the rubber beading inside the drum... Then the machine was working fine.. But he said pcb is gone and i have to take amc else it will cost much... He sold the amc right away and took money for everything and left saying he willl come when he gets the pcb.. I have been cheated by these ifb people, for unnecessarily they are asking me to change something which is working fine.. Ifb is fine sending drunk technicians to houses.. This is appalling... They want to sell their amc and will go to any extent. To do it...
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Apr 2, 2020
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES
Verified Support
Mar 02, 2020
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and for any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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