[Resolved] IFB Industries — ifb washing machine water not draining | |||
Hi i have raised the complaint for my washing machine the water is not draining nearly i week ago the ticket number is [protected] the person has attended he removed all parts and sid the drain pump is spiled it will cost around 2500 rs and he brought new one and fixed but even though it is not working later he said the board is spoiled and went away from there he did not attend at all and moreover when we called customer service everytime busy busy.. All the parts he removed and just went away at least when the water is not drained i have alternate at least the water will got drained from front filter now this person he just removed all parts and not attending the calls [protected]@ifbglobal. Comry poor service how come when we are in warranty why they are charging for drain pump? Was this information helpful? | |||
Dec 22, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 16, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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