[Resolved]  IFB Industries — ifb washing machine worst service chennai

Address:Chennai, Tamil Nadu

We have purchased IFB washing machine recently, the washing machine's wire was torn by mouse as there was no mesh to protect the washing machine bottom side. We called the customer care on Feb 28th, 2019 and the service engineer says will come today and tomorrow/in next 2 hours/1 hour but he never turn up to solve the issue. This is highly annoying and harassment by the IFB customer care. They don't have time to attend the issue even after 2 weeks of time. The service is so pathetic, negligent and poor service. They are making negative image about the IFB products and services. I hope IFB takes strict actions to maintain its name in the market.
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Apr 27, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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