[Resolved]  IFB Industries — ifb washing machines are rip offs

Address:

Kottayam, Kerala, 686507

I brought a washing machine-tl-sdr 6.5 kg aqua. I had to wait 10 days to get the machine installed. The service person came and try to install the machine. But he failed to connect the machine inlet hose to the faucet. The faucet was already connected to a samsung washing machine which we were using for the past 10 years. But the ifb machine was not compatible with any of the faucets.

He messed up everything, misplaced the filters and values. As a ritual he explained the working in less than one minute and left my house, leaving everything for me to clean. G, i had to hire a plumber to connect the faucet with the water inlet hose.

Now the washing machine is leaking from the bottom. Leaking is not from the faucet or hose. I contacted the toll free customer care to send a service person. I asked them specifically not to send the same person.

The same service person called me with the service ticket, but he always wait to come in the after noon when there is heavy rain and thunderstorm and there is no power.

I regret heavily for buying the product of this company. Worst product and worst customer service.

Please do not by any ifb products.. They are just rip offs.