[Resolved]  IFB Industries — inbuilt microwave 34 bic1

Address:

Jaipur, Rajasthan, 302021

To,
The head of the consumer complaint ifb

I hereby wish to bring to your notice that the microwave model no. 34 bic1, which we purchased from ifb point in september 2015 has become, pain in our neck from last 22 months.

The pain includes getting in contact with the service person, the capabilities of the technician and the replacement of inefficient part and so on...

I am mentioning the dates on which i complained regarding the microwave.

On 27th feb'17 ticket # [protected]
6th march'17
13th april'17
7th july'17
- meanwhile, it got repaired through personal follow-ups
12th oct'18 ticket # [protected]
20th oct'18
26th nov'18
10th dec'18

After all these, the present conditions today, is that we still need a lot of repairing in the microwave. We being a very loyal customer who has purchased an oven, washing machine and dishwasher also from ifb is put to this condition.

So, this is a 'final sincere request' to get this microwave replace with a new one... Or change the replaced part with out any additional charges.

Please understand and help.

Regards,
Vibha baid