[Resolved] IFB Industries — irresponsible behaviour

Sowjanya Gummadi

from Hyderabad, Telangana

Address:

500083

Hi i raised a complaint on dec 20th and till date my issue is not resolved... Service technician visited one day checked and said he need to replace certain parts and never turns back, called several times and spoke to supervisor too.. Unfortunately there is no response and even the supervisors commitments is not addressed. I am working and i clearly told my available timelines still they don't bother.. I am surprised how come the senior officials do not bother if a complaint is pending since 20 days.. Any explanation on this...

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Feb 22, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jan 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES