[Resolved] IFB Industries — irresponsible technicians

gowthami.mitta

from Addanki, Andhra Pradesh

Address:

Door number 4-1-19, Parnapalli road, YSR, Andhra Pradesh, 516390

Want to bring it to ur notice that that the service you offer is the worst ever! This is not the first time my washing machine has given us trouble every single time they say our technician will report to you within the next 24hours but then they don't turn up even after a week. And to top all this nonsense the technician answers the call just once and then switches off the phone. I will definitely not recommend anyone to buy if products. Tjos should be regarded as a punishable offense as they are cheating the customer s and making good money.

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Oct 11, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 05, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES