[Resolved]  IFB Industries — locking of door

Address:

516312

Sir, the sl no: wt eln dx b/eln sxb 127 is so regretful to the services offered by you in our area on time. I purchased washing machine elena dx 5.5. Kg and now we faced a problem of door locking since 25th september 2017 and contact the local ifb service mechanic mr. Govardhan he visited to our house and checked the machine informed us replace/rectify will take place with in one week. Over phone several times conversations are made between us for rectifying the complaint. He is used to say we will arrive and rectify but we didn't response and rectification from him. As we don't know any other in our area to rectify the complaint.
I brought your notice, recently i took insurance on the machine from above service mechanic belongs to kadapa, andhra pradesh. I hope you take necessary action and rectify the problem as early as possible.

Thank you,

S. C. Yousuf hussain,
Assistant divisional engineer,
Qtr no d-5, r. T. P. P,
V v reddy ngar - 516312.
Cell no [protected].