[Resolved] IFB Industries — low quality part used in washing machine | |||
Hi i bought one washing machine under order no [protected] on april 04 2012. Serial no 9442. This machine was used barely as i was out of country for 2 years. Two days before this machine started sound when i called ifb local repair guy he told me the drum used in this machine i made of plastic and it's broken, i am surprised as i axpainded more than 20 thousands rupee to buy the product and the product quality is low. How any thing can be broken in this i am washing only clothes in this. I am the person who always recommend ifb to all people however i am seriously disappointed please replace all the broken part of it asap. And make sure what ever you deliver to coustomer should containt all good parts. Thanks and regards, Darshan [protected] Was this information helpful? | |||
Sep 28, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 23, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist . Regards IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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The service man says it’s pcb is to be replaced
And the cost he told for PCB is Rs 2750/-
Pl inform me the cost of PCB I am unable to use the machine
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