[Resolved]  IFB Industries — maxi dryer/dishwasher

Address:

North Goa, Goa, 403521

My complaint number is [protected] 07/08/2017.
Both items are under a maintenance contract.
I am leaving for a short time and needed to know my appliances were working properly so the staff would not have any problems. The dryer worked on low heat. The dishwasher had both the salt and rinse lights on and did not seem to be washing well as i had to put it on twice to get the dishes clean. The dryer overheated and i was concerned if it was put on high heat for a long period it would go on fire.

Today after many calls and unfulfilled promises to call back i am without a dryer completely and my dishwasher is exactly the same.

I have a house full of ifb products. I am satisfied with all apart from your ac. That has many problems and i feel you need better ac technicians. Until now i would have recommended all your other appliances but this last complaint has startled me. If there is rivalry among your staff it should not be passed to the customer. Not one person has called me to explain why my dryer, which is waiting now for a new motor, was working and now is not.
I have been lied to, dismissed and ignored. Had i been away and the dyer been put on i am in no doubt it would have caught fire.