[Resolved] IFB Industries — Microwave oven circuit panel complaint | |
I bought IFB microwave oven model 25bc4 in Jan 2019 from Satya Chennai. Now the oven is not working and only the fan was spinning.. I contacted the customer care and they sent an executive and after opening the oven now the start button is also not working. He told me that it's the panel board problem and didn't resolve the problem as the spare was out of stock. He informed me that I have to pay 2000+ for spare as I am out of warranty. My question is how come this problem happened in a product from such a brand within 2 years of purchase. I am totally unhappy with this product and want your company to resolve this problem as soon as possible. I don't think it is worth to spent again 2500 on a product which is not even 2 years old. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 12, 2020 IFB Industries Customer Care's response Dear Sir/Madam, Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. Regards IFB APPLIANCES | |
Add a Comment | |
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Post your Comment