[Resolved]  IFB Industries — microwave oven service deficiency

Address:

Bangalore, Karnataka, 560048

I have a new ifb microwave oven model 30brc2 purchased about 5 months back. Recently it is observed that whenever the oven is switched on, the main power supply mcb trips.

This issue was first reported to ifb customer care number[protected] on 19th november 2017 and it was confirmed under ticket no. [protected]. Immediately we received a message that a technician will be visiting us in 24 hours. Nobody contacted us and later we received another message saying that the technician has visited and repaired the problem and hence the ticket is closed (Whereas the fact was no one has even contacted us).

Again the issue was reported to the same toll free number on 27th november and was accepted under ticket no. [protected]. I have been making continuous follow up and till date nobody has contacted us. I was given the telephone numbers of various officials of ifb but no one picks the phone.