[Resolved] IFB Industries — microwave oven solo 17pm- mec1 | |||
Recently I bought a microwave oven from an IFB authored dealer, made a service request for Powering up demo as suggested by the dealer.ref no [protected] dtd 9 mar 2019. 112 March IFB engineer visited and certified that oven is not functional and promised for replacement in a day. But there si no response for IFB after that, service engineer not pick up the phone, customer care will update the status of the ticket with out any actions.The customer care response is very poor. and useless. How can i get a resolution for this. Was this information helpful? | |||
Apr 29, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
 2 Comments | |||
Comments
Hi All,
After repeated follow up the complaint has been resolved by replacing the Oven.
Thanks for the support
T Y JOSE
After repeated follow up the complaint has been resolved by replacing the Oven.
Thanks for the support
T Y JOSE
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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