[Resolved] IFB Industries — Motherboard burned | |
I have raised a ticket that mother board burnt of my washing machine (Model Serena wx) as per the rule an service agent had visited and Installed and later insisting us to pay 8000 rs for the repair done. However we regretted to pay since this damage comes under warranty. The nasty repair person removed the motherboard and didn't even assemble the product properly and left away.. we again raised a complaint against which was been told that it covers warranty.. and also attached the service representative I'd details below and request ifb team to take proper action and make the product properly installed and hand over it Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 10, 2021 IFB Industries Customer Care's response Dear Sir/Madam, Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. Regards IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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