[Resolved]  IFB Industries — Negligence of customer care service technicians in vijayawada

Address:521137

Sir. I S.L.Narasimha Rao purchased washing machine of your company at Reliance Stores Patamata and it comes to repair, I called a technician from your customer service at vijayawada, the technician visited my house collected Rs.3600 including his attendance fee and one year repair maintenance fee and given receipt for Rs.3015 with date[protected] and not given any receipt for the remaining amount. Its clearly a cheating case.. I have contacted ll the responsible persons of your customer care service center.nobody has taken any care on the subject.Co-ordinator Anusha cell.No.[protected], not helped so far.Next responsible person dodge the issue and cut the mobile calls of me They are Srinidhi and Azaraiah, .his cell no.[protected].[The money who has collected from me].They are spoiling your company's reputation. If it is going on I make a cheating case at police Station and refer the case to consumer's court for justice against to your firm. S.L.Narasimha Rao cell. [protected], [protected]@gmil.com
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Jun 23, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
May 19, 2017
Updated by S.L.Narasimha Rao
If you not taken any care on my complaint, I will file a cheating case against to your firm after waiting a week at Nearest Police Station and file the same at consumer's court for this negligence.
Your's Sincerely,
S.L.Narsimha Rao[protected]
Verified Support
May 20, 2017
IFB Industries Customer Care's response
Dear Sir,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
May 22, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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