[Resolved] IFB Industries — new ac, making humming sound.

Bhramarabara

from Burla, Odisha

Address:

Plot No IND 5,sector1East kolkotaTownship Kolkota West Bengal India-700107

Hi, i purchased one split ac on 15th may 2019. It is installed on 23rd may. From second day of installation it is making humming sound. When compressor start the sound gradually increase. I am a patient, it is difficult for me to sleep. I told company service man mr jiban ballav sahoo, who installed the ac, but there is no response. Then i complained to customer care on 28th may. My ticket no. Is [protected]. I told also bhubaneswar branch head mr laxmidhara sahoo, but till date no response. It is very ridiculous that such a good brand, ifb service is very poor. So i hope that the problem will be solved by you as soon as possible. Otherwise i will take necessary legal action accordingly.
My self - bharamara bara jena, ph-[protected] at-astal, po/ps/dt-bhadrak, pin-756100, orissa

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Jul 10, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES