[Resolved] IFB Industries — no proper support provided for washing machine covered under amc | |||
My name is ajeet kumar and using ifb washing machine for long time. My machine is covered under amc which is valid til sep'18. Since past few month i am facing same issue time and again. When i start machine it trips electricity. This is 4th time i am facing this issue. First time they said issue is with motor and replaced motor after paying conveyance charges. After few days again i faced same issue that time i was asked to change machine body which i did after paying requested amount. Again after some days same problem, and i was told that it was because of lose connection. Now again i am facing same problem and it is 3rd day still it is not resolved. Most of the time my machine is out of order then what's point in paying amc charges? Need your intervention for a permanent and speedy fix, as temporary fix is neither helping nor ifb. Was this information helpful? | |||
Jul 23, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jun 22, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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As discussed, you can observe the machine. Please write us back on [email protected] incase any further assistance.
Regards,
IFB Appliances