[Resolved] IFB Industries — no response from service center | |
My top loded washing machine 205s Is not working properly since 19th of sep 2018, I have complained to ifb customer care on same day my ticket no. Is [protected]. On 20th sep technician came and told that pcb of washing machine were damaged and he will replace it. Iso that i extended my warranty for one year no charges will be taken. But after three or four days he call me back and told me that pcb has broken and company will not change it for free a charge of 2470rs would be taken.. I agreed but even then every second day when i call him they told electrician will come but no one come till now. Now they tell there's is no pcb. Kindly try to solve my problem by today. The numbers that i called are [protected], [protected], [protected]. Thanking you Was this information helpful? | |
Dec 17, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 13, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on number provided to you but unable to reach. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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