[Resolved] IFB Industries — no warranty service in ifb microwave

Govinda Mohapatra

from Mumbai, Maharashtra

Address:

Bhadrak, Odisha, 756181

I purchased a microwave oven 4 months back. Now i need a service which is under warranty due to some issues in the product for which i raised a ticket almost a month back but till now the issue is not resolved. Every week i used to call them they only give assurances and they don’t even bother to call back. I have one more product from lg and they are giving on time service at same place.

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Nov 15, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 12, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

Oct 13, 2018

Updated by Govinda Mohapatra My registered contact no. [protected], Complaint No. (Service number) - [protected], Location - Bhadrak, Odisha
Yesterday again I called IFB customer care, they gave two numbers - [protected], [protected] to contact, but there was no one to receive the call. This is not the first time, in this month this has been second time, and a year back for my IFB Washing Machine same thing happened. This has been a repeated experience. Truly speaking, I have never expected from IFB such behavior and when I ask your customer care, they say they can do nothing and give contact numbers which are never reachable.
A request if this is not getting resolved, please arrange some one who can take the product back, no need to pay me even because I cannot afford more such experiences. I have lost faith in IFB already.

Oct 19, 2018

Updated by Govinda Mohapatra I am still waiting for an update