[Resolved]  IFB Industries — non repairing of washing machine due to careless local customer care centre

Myself gajanan h. Patil. I live in nashik, maharashtra (India). My customer id is 10577525. My front loading washing machine got problem. Heavy somke is coming from machine and that drum is jammed, it is not rotating. So we stopped using machine and we called customer care. My ticket no. Is [protected]. They said a technician will visit. But no technician is visiting. That technician just calls and says he will come but he doesn't come. Ur local customer care cell is so irresponsible that it doesn't bother to check whether complaint is attended or not. From 12/12/17 each day i am calling customer care and they say same thing. But problem is still uttended. Is this the way u treat ur customer. Such r ur customer policies? A new washing machine has got break down just within three years and such is the careless response of your company. As a customer i feel very helpless because o[censored]r careless response. Plz resolve the issue.