[Resolved] IFB Industries — not responding for serv8ce since 45 days

joelrajkumar patnaik

from Anantapur, Andhra Pradesh

Address:

Srikakulam, Andhra Pradesh, 532001

My name is rajkumar and my number is [protected].. I complained about my washing machine on aug 13. It is in amc.. No body came for service long time. After 15 days i complained again. But the same situation happend.. Finally i complained to the area manager. His number is [protected]. Then he send some body and they told us that mcu is damaged.. After they went this is 15 th day yet the machine was not repaired.. I am very unhappy. Samsung service is more better than this.. I never recamond any people to purchase ifb washing machine.. Please improve ur service.. Otherwise ur company loss it's good name in the market

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Nov 1, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 01, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on proided number but unable to reach. Please provide your alternate number so that we can contact you.

Regards,
IFB Appliances

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Comments

Premsuman

from Indore, Madhya Pradesh

Inside the stabilizer short circuit and brunt coils

IFB Industries Customer Care's response, Oct 4, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES