[Resolved]  IFB Industries — Order#[protected]

Hi,

I have placed an order on 9th July. After 4 calls to the customer care, 2 chat requests and 1 mail, I was informed that the product was out of stock on 16th July. So I requested for a refund. After another 3 calls, 2 chats and 2 mails, I still don't know what the status is and whether my refund is being processed.

All my calls are given the same reply. The customer care executive says that he/she is forwarding the details to the internet team and that I will get a call back in 24 hrs. Not a single time I received a call or mail