[Resolved] IFB Industries — Panel blown up and water flowing profusely. Not washing properly and thread coming out of garments

shajiscaria

from Pune, Maharashtra

Address:

630004

Sir,

I had purchased a ifb washing machine tdl 6.5 from ifb point, podiyadi, tiruvalla, distt. Pathanamthitta, kerala on 16.6.17. From day one the panel of the machine is blown up and upon giving demo by your technician, it has been noticed that the water is flowing continuously. The matter has been reported to your service centre. Again a technician came for demo, he also pointed out the water is flowing and there is a problem. The matter was reprorted again. I had two complaint on line also. No response received till date. This is a totaly defective piece. I had been under the impression that ifb is a world class concern, but to my utter surprise, this has turned into a fake. I want the machine totally changed.

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Jul 11, 2017

Complaint marked as Resolved

no steps have been taken by the company no body has ever called to me for the resolution

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

IFB Industries Customer Care's response Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Jul 11, 2017

Updated by shajiscaria complaint no.[protected]
mobile no.[protected]
puthussery, distt. pathanamthitta, kerala