[Resolved]  IFB Industries — Pathetic SERVICE BY IFB

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine so we have raised a complaint #[protected] Dated : 20 Feb 2021, Technician turned up and examined the machine and said all are ok and closed the ticket, Noise after some time which were coming from machine is increased now, we again lodge a complaint #[protected] on 27.07.2021, technician visit & according to him they need to replace some of the part, which he said he will do next 2-3 day. But, no one visit till 2-3 weeks, we call customer care again & what we came to know was surprising ticket was market closed with duplicate ticket & query already resolved. we again raised new complaint #[protected] on 24.08.2021 again its been 2 week now i called up customer care for follow up again we found ticket is been closed with same reason duplicate complaint & problem already resolved, today ( 04.09.2021) again i raised complaint for same issue 4th time with complaint no #[protected].

i am surprised what kind of pathetic service IFB customer care is providing, we had spread word of mouth for IFB iin past for very quick service & now all what we are getting is total opposite .

what is the use of AMC if we used to call customer care 6-7 month on regular basis & no solution supposed to be provide by IFB.

MY REGISTERED NO IS [protected].

LOOKING FORWARD FOR QUICK SOLUTION