[Resolved] IFB Industries — pathetic service ifb washing machines

Guru Subramanian B

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600093

I've a 2012 model 7 kg front loading machine which was complained with ifb customer care & the servuce techncial can't solve the problem.

There were 2 service center which was fighting for jurisdiction & finally got a serivce techncian attending it on dec 19 2017 who has to say to change the cabinet
I have the complaint/ticket opened with ifb customer service back in oct which was never recorded. As per the local authorised tech, the faulty spare is not available still which is weird.

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Feb 10, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jan 09, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES