[Resolved] IFB Industries — Poor after sales services

tutusunil_64

from Jammu, Jammu and Kashmir

Address:

181121

This is with reference to my compliant regarding malfunction of my washing machine. It is very unfortunate that my washing machine has not been repaired till date which puts me in doubt regarding the after sales services of a reputed firm IFB. This is the experience I have gained after 4 four years of purchasing my IFB washing machine. Giving ten years of separe parts support seems to be a mith only.
Any way hope my washing machine will be put in order at the earliest without any further delay. My ticket no is 19187528.

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Mar 29, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

IFB Industries Customer Care's response Dear Tutusunil

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Feb 25, 2017

IFB Industries Customer Care's response Dear Tutusunil

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.