[Resolved]  IFB Industries — poor customer service machine not working

Address:600056

Ticket no: [protected]
Ticket no: [protected]
Complaint date: june 26 2018.

My ifb front load washing machine is not working for past 2 months. I hav registered my complaint and it was not resolved yet. Technician visit and they hav changed the pcb board 4 times, door switch, circuit wire but still not able to rectify the problem. These people close the complaint without rectifying the problem and i hav to call the customer care and open a new complaint. There is no proper response either from the customer care and the service provider of my location. My machine is on warranty and hope this post may provide me with a solution.
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Oct 6, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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