[Resolved]  IFB Industries — poor ifb washing machine service and technicians

Address:560036

Had problem with slow inlet water and raised complaint for the same. After many followups, technician came around 6.30 pm and he removed inlet pipe and he put holes on filter and cleaned bit dust and able to get some more water not as expected. I told him earlier suppose to get more water but he argued with me and he took service charge and left without giving bill then i checked youtube for solution. Youtube video showed very clearly how to remove dust from all filters. I have done the same, now the problem was solved. Ifb service and technicians are worst, they simply want money without resolving problem. If you have any issues, please check first youtube then try yourself before calling ifb service center.
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Jan 20, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Dec 19, 2017
Updated by prakashbw
I called on IFB customer care number [protected] then he send a technician and his number is [protected]. this happened on 16th evening. He even didn't gave receipt. I don't need any resolution. I took help from youtube and resolved my issue. Next time, if i get any issue, I want through this washing machine and buy another company washing machine or i will try to fix my self.
Complaint comments 

Comments

I had lodged multiple complaints about my microwave oven, which is under AMC. The customer support is poorly managed and despite of the repeated complaints no one has addressed it. Complaint no is [protected].We have also given multiple feedbacks and have regularly been in touch with Mr. Rana (heading the service centre).
IFB Industries Customer Care's response, Dec 20, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 21, 2017
Verified Support
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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