[Resolved] IFB Industries — poor service ifb washing machine | |||
Ticket no. [protected]. Was registered on 13th june for water leaking through the drum. Support person appeared on 15th (Mobile no. [protected]. Not sure about the name raj/ganesh). Said he will come on monday. Monday through out the day waiting in the home. Called at 4:30 pm. He says some other person[protected] daniel) will attend. Called him he says he will talk and confirm. Stopped taking call after the first call. Customer service says contact niranjan[protected]. No reponse. Called the customer service three times, usual answer. Asked them to talk to respective people, constant response talk to[protected]. Really annoying, worst customer service from ifb. Worst part is ticket is updated with "pending due to customer out of station." Was this information helpful? | |||
Jul 21, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jun 20, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call you on [protected] but unable to reach. Hope your issue has been resolved. Do write to us on [protected]@ifbglobal.com if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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