[Resolved]  IFB Industries — Problem in newly purchased dishwasher

Address:

411030

I have purchased new IFB dishwasher in exchange with my old IFB dishwasher. As per the manual provided with the machine, outlet pipe should not be more than 4 mtrs. I have to attach the extension to the outlet pipe and the total length of the pipe is less than 3 mtrs. From the day 1 the machine is not working properly. It sometimes completes the washing cycle sometimes gives error in between. I called the customer care for the same and informed about the error but the technician is not able to fix the error yet. According to him I should not attach the extension pipe. It the length of the pipe is within the prescribed limits why it should create the problem? 3 weeks are over but I'm not getting satisfied answer about the error. This kind of service is not expected from a huge and well known company like IFB.