[Resolved]  IFB Industries — product not delivered and no updates

Address:	Chittoor, Andhra Pradesh, 517112
Website:	ifbappliances.com

I purchased a washing machine in ifb website on 10th of july and supposed to be delivered in 5 to 7 days. But it's not delivered and don't have any updates.

I called 6 times to customer support team and every time i have to tell my problem. When i call to support team they say that we don't have any product details registered with us based on phone number this is the number i provided while purchasing and will forward to separate team after giving my purchased details. They promised me to get a call from separate team every time when i call, but there is no call. The customer guy gave me below phone numbers and mail id based on deliver address. But no one is picking up call and no response for email.

S jagan [protected]
Raju electronics

Anusha [protected]

[protected]@ifb.com
[protected]@ifbglobal.com

First of all why should i call to these local numbers and follow up.

This is so frustrating and very unsatisfied with customer service. Delivering the product itself they are doing all these things and i can assume for service also.

Please respond immediately to my mail id chanukyareddy. [protected]@gmail.com for further details if you need orderdetails. Otherwise i will take very serious action.