[Resolved]  IFB Industries — raised complaint for dishwasher issue till yet not resolved

Address:Hyderabad, Telangana, 502032

Hi team,

We have purchased ifd dish washer on[protected] and we are having issue with that from starting.

We have added filter and also using ifb related products even though the mission is not working as expected, when we raise any ticket for that the technician will come and not providing correct solutions.

We requested to them if that missing having any problem that we couldn't able to fix then please replace it, for that they are saying we will give discount 50% you can purchase new one.

This not correct solution to purchase new mission if that mission couldn't able repair it should be replace by ifb company.

We are expecting permanent solution either repair or replace.

We have raised following complains till yet the issue hasn't resolved.

Complaint numbers:
[protected]
[protected]
[protected]
[protected]
[protected] — active

Thanks,
Mohan reddy
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Dec 8, 2018
Complaint marked as Resolved 
They have provided support and resolved.
IFB Industries customer support has been notified about the posted complaint.
Dec 04, 2018
Updated by mohan Reddy 1986
Hi Team,

without confirmation from the customer the ticket has ([protected] ) got cancelled.
I've raised one more ticket [protected].
Verified Support
Dec 04, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Dec 05, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES
Apr 04, 2020
Updated by mohan Reddy 1986
Thank you
Apr 04, 2020
Updated by mohan Reddy 1986
Thank you
Complaint comments 

Comments

Non cooperation by service person
Rude behaviour and non professional approach
Mr shirish the repar person is very rude in talking, he is citing excuses for not visiting the location and telling me to cancel appointment
IFB Industries Customer Care's response, Dec 4, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
We have recently bought an ifb Acqua energetic 6kg washing machine . There is some error reflecting while wash is on . It is spinning even though the water hasn’t filled in the tub .
IFB Industries Customer Care's response, Dec 5, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
My ifb washing machine is producing big sound while working and have some unusual sound from inside.I called the customer care on 20|11|2018 (malayalam) at 2..30 PM and the executive told me that a complaint is registered and the technician will come within 48 hoursBut till today nobody attended the complaint.my phone number [protected]

VIPIN
IFB Industries Customer Care's response, Dec 5, 2018
Verified Support
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 8, 2018
Verified Support
Dear Sir/Madam,

We tried to call you on 9497614934 but unable to reach. Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES

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