[Resolved] IFB Industries — refund of amc charges due to non completion of break down complaint of ifb washing machine.
Yryrcravi on Dec 1, 2017
Make model - ifb wasing machine – elena dx – front loading.
Date of puchase - 18.05.2011, from lakshmi enterprises, karaikal – 609602.
Cost of machine – rs. 17, 600.
Amc details - 2 years from 05.12.2016 receipt no –[protected] for rs.4025.
Complaints made on 01.11.2017 and 20.11.2017 vide ticket nos. [protected] and [protected] due to non operational of wasing machine and service dealer was not able to complete the job till date. Also they informed it is not possible to complete the job.
Hence i request you to kindly refund the amc charges at the earliest, since the amc is valid upto 04.12.2018.
Complaint marked as Resolved Jan 1, 2018
[Dec 01, 2017] IFB Industries customer support has been notified about the posted complaint.
IFB Industries Customer Care's response, Dec 01, 2017
Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
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