[Resolved] IFB Industries — regarding installation

Vijayamahadevi

from Bengaluru, Karnataka

Address:

560094

The person for installation had come two days before checked the product for any damage, ... Then he fixed pipes and left...

The water to the machine was fixed from old(already fixed for my previous machine, which was rusted) waser to tap...

Now not able to use machine as the water leaks from the tap... Through the waser to tap to machine.
The customer care number... Not working.. Says it's wrong number.
Plz get the installation done properly...
Also c to it that the ppl appointed for this does there work properly...
Even if the customer does not know few things, they Shd give information.

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Feb 16, 2019

Complaint marked as Resolved

The complain regarding installation was resolved today at 1.30pm by the company. I received call, mails from the company and then it was resolved. Thank you for quick response 😊

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Feb 16, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES