[Resolved]  IFB Industries — sales & services

Address:530012

We have bought teo ac's from cool zone visakhapatnam. It has been 8 months and not even 1 out 3 free servicing was done. Now after post repetitive calls to ifb customer service the service is still not done. I spoke to cool zone ifb dealer visakahapatnam who aftet i called and gave the ticket number said they have the details and will send technician.

Why should we call ifb customer service multiple time. Whi cant the vizag dealership team act promptly when there is request. Should we call the dealership and tell them to look at the request and send the technician.

Really pathetic after sales service. Are u tbere to ruin ur customers time & money by making them run after buying your product. I am sure i am not tbe only one facing such issue with ifb there are hundreds of complaints about after sales service.
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Jul 23, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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