[Resolved]  IFB Industries — senator washing machine

Address:Mumbai City, Maharashtra, 400067

Sir
I have purchased this senator washing machine in july 2016 and my registered mobile number js [protected] from kandivali west in august 2017 almoat a year the panel was not working and j launch a complain after lot of drama and calling like so many times finally they changed and even that time lights were not working and the techinicain are so rude that we cant even tell them that lights are not working after 8 months again the panel is not working launch a complain that person changed and now the power button is so hard and when i told them that the button is hard they aren’t replying nor doing anything and same rudest person harshad who came to see the machine he is like sab thik hi hai aap aise hi complain mat karo this that and it was very rude
In like 2 years if i have to change the panel of the machine then whats the point in taking a machings from such a reputed company i took your machine above siemens i think my choice was wrong anyway please give me the solution regarding this asap otherwise i wont trust ifb at all and even will take support of media if possible to reach this word to most of the people
Thankyou
Kanan a bhayani
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Jun 30, 2018
Updated by Kanan Bhayani
consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
search
Account
Messages
Notifications
Complaints
Sign out
© 2018 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


Electronics & AppliancesIFB Industries seantor washing machine
IFB Industries — seantor washing machine

1 Review
Ka Kanan Bhayani on Jun 30, 2018
Mark as Resolved
Phone Number: [protected]

Sir
I have purchased this senator washing machine in july 2016 and my registered mobile number js [protected] from kandivali west in august 2017 almoat a year the panel was not working and j launch a complain after lot of drama and calling like so many times finally they changed and even that time lights were not working and the techinicain are so rude that we cant even tell them that lights are not working after 8 months again the panel is not working launch a complain that person changed and now the power button is so hard and when i told them that the button is hard they aren’t replying nor doing anything and same rudest person harshad who came to see the machine he is like SAB THIK HI HAI AAP AISE HI COMPLAIN MAT KARO THIS THAT and it was very rude
In like 2 years if i have to change the panel of the machine then whats the point in taking a machings from such a reputed company i took your machine above SIEMENS i think my choice was wrong anyway please give me the solution regarding this asap otherwise i wont trust ifb at all and even will take support of media if possible to reach this word to most of the people
Thankyou
Kanan a bhayani
Verified Support
Jul 02, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jul 05, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information