[Resolved] IFB Industries — senorita aqua sx 6.5 kg high vibration, sound and other problems.
NNarayana Murthy Karanam on Apr 6, 2020
We have purchased ifb senorita aqua sx 6.5kg 1000rpm washing machine on[protected]. Some time back there was abnormal sound and complaint was attended by your personnel. During which we noticed that some rubber was cut and the sound subsidised.
Now we observed the following three problems.
1. Machine runs with high vibrations.
2. During that time abnormal sound and machine moves out of its position.
3. Very often machine do not takes the liquid from fabric softener chamber even after cleaning.
I have tried over phone and your executive told till lockdown time, no complaints are taken, but our machine warranty expires on[protected]. Please do the needful.
Complaint marked as Resolved May 25, 2020
[Apr 06, 2020] IFB Industries customer support has been notified about the posted complaint.
Verified SupportIFB Industries Customer Care's response Apr 23, 2020
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience
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