[Resolved]  IFB Industries — senorita dx washing machine

Address:

600049

Personal customer code 1405693
G. Venkatesa perumal
Flat g2 sai lakshmi apartments
No.4 thanigai street
Rajaji nagar villivakkam chennai 600 049
Waranty expiring 01.12.2017
Senorita dx machine 011802
I am not happy with the service people who are attending the machine. They are interested only in selling your products.
They are not giving satisfactory answers.
I request that a superior engineer may be deployed to my house and see the machine to be worked.
Today also one service person has come and put 2 packets of descal and went. After 1 hour machine stopped. When we try to call the person not responding. Last friday i have given complaint that plastic burning smell is coming from the machine and i switched off the machine and washed the clothes manually. For the past 4 days cloths are piling and no solution to my problem. Pls depute one senior engineer to attend the fault and get it rectified,
My complaint no.[protected] dt.24.07.17
One more complaint is still pending dt 17.07.17
They have not given any complaint no on 21.7.17 booked at 2.23 pm
Regards
G. Venkatesa perumal
Your immediated attention is very much appraised
Ph: [protected] [protected]