IFB Industries — service complaint not attended so far..

 
1 Review
No.1484 , Govindasamy nagar, Kilkodungalore, Vandavasi, Tamil Nadu, India
 Vijayakumar Manivannan on Sep 17, 2019
Hi,

I have raised a service request (Ifb washing machine front load smoke).
Since then no one is coming for the service. Ticket no :- [protected]

For installation people are coming but for the service no one is coming. What kind of business ethics is this..?

For selling your product you people come even from far away places. But for service you people wont come.. What this * logic is this?

You people are really doing business or what? Is money is your motive??

Are you people not coming to attend service just because it's under warrenty? And you wont get money right?

Prabhu from arani ifb service ([protected]) told he wont attend.

Vijayakumar (Service manager) - [protected] — not even attending the phone.

My contact details
Vijayakumar — [protected] / [protected]

Complaint Status


[Sep 17, 2019] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response, Sep 17, 2019
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Sep 19, 2019
Dear Vijaykumar,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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    IFB Industries - service complaint not attended so far..