[Resolved] IFB Industries — service complaint not attended so far..

Vijayakumar Manivannan

from Delhi, Delhi

Address:

No.1484 , Govindasamy nagar, Kilkodungalore, Tiruvannamalai, Tamil Nadu, 604403

Hi,

I have raised a service request (Ifb washing machine front load smoke).
Since then no one is coming for the service. Ticket no :- [protected]

For installation people are coming but for the service no one is coming. What kind of business ethics is this..?

For selling your product you people come even from far away places. But for service you people wont come.. What this * logic is this?

You people are really doing business or what? Is money is your motive??

Are you people not coming to attend service just because it's under warrenty? And you wont get money right?

Prabhu from arani ifb service ([protected]) told he wont attend.

Vijayakumar (Service manager) - [protected] — not even attending the phone.

My contact details
Vijayakumar — [protected] / [protected]

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Oct 21, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 19, 2019

IFB Industries Customer Care's response Dear Vijaykumar,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES